WHO WE ARE - OUR COMPANY & OUR BRANDS
U.S. Military Hats / USMILITARYHATS.COM™ is a U.S. Military family owned and operated small business in Rockingham County in the City of Reidsville, North Carolina. Throughout our tenure as an online-only business, we have maintained an A+ rating with the Better Business Bureau for our work ethic, commitment and dedication towards providing every customer with the utmost level of integrity, respect and customer service. We have been accredited by the Better Business Bureau since 2020. We always go the extra mile for our customers because we genuinely care about them.
OUR VISION FOR THE FUTURE OF OUR BRANDS
Our vision for the future of our brands is to continue to promote, sell and distribute new and innovative products to meet the needs of our valued customers, while maintaining trustworthy relations and progressive products development with our manufacturers and suppliers. Our primary goal is to build and maintain long-lasting relations with our customers and to be their go-to source for mission-essential products and solutions.
The quality of the products we sell and distribute are reflective of the quality of our own brands, as well as our B2B (Business-to-Business) and B2C (Business-to-Consumer) relations. Our brands are more than a combination of letters put together to spell out who we are; they're our promise to our customers that we will never deliver or put in anything less than our customers have given to serve our great nation.
Our overall vision is one of gratitude, thankfulness, and the unforgettable notion to maintain a humbled spirit in the presence of those who gave all so that we may continue to have and live our lives, and so that we may have the securities of our freedom.
WHAT WE DO - OUR MISSION
U.S. Military Hats is an online retailer of Official Licensed U.S. Military Headwear, Tactical Headwear and First Responders Headwear.
The products we carry include baseball caps, Boonie hats and other military and tactical headwear, including HYBRiCAM, MCU/ACU digital camouflage, woodland digital ripstop camouflage, and more. We work with top manufacturers and suppliers - the same manufacturers and suppliers AAFES and the U.S. Department of Veterans Affairs buys from. To establish and maintain these relationships, we have demonstrated a commitment to a high quality of standards, and we have a proven track record as a trusted source for the products and services we offer.
Because we know exactly what it means to serve in the Armed Forces of the United States, we strive to support active duty military, veterans and other uniformed services personnel by sourcing, marketing and distributing high quality headwear, apparel and tactical gear & equipment to help make their missions a success.
We source some of the highest quality and best looking military hats & caps made (cut, sewn and assembled) from high quality fabrics and materials. We offer our valued customers and our sisters and brothers-in-arms military hats & caps that are official licensed and "Made In USA", although we do sell mostly imported military hats & caps. We wholeheartedly support Made In USA in honor of those who honorably serve(d) our country. The courageous men and women who serve(d) within our communities and abroad deserve the absolute best quality products and services at a fair and competitive price, and we deliver!
WHEN OUR COMPANY WAS FIRST LAUNCHED
U.S. Military Hats was originally formed in 2015 in the State of Tennessee by Co-Founder and Owner Shannon Watson. She retired from "Corporate America" because she wanted to be home to spend more time with and provide needed support for her husband and U.S. Military Hats Co-Founder (SPC William Watson), who's currently rated 100% permanently and totally disabled by the U.S. Department of Veterans Affairs as the direct result of traumatic injuries he suffered while serving in the U.S. Army from 1992-1996.
U.S. Military Hats relocated to North Carolina in March 2020 at the onset of the COVID-19 global pandemic (a.k.a. China Virus). While making the challenging adjustment to a new city and state against fairly overwhelming odds, U.S. Military Hats did so on a leap of faith and has continued to experience tremendous growth and success in the wake of one of the most difficult times and challenging politically-charged presidential campaigns our country has ever witnessed. We started U.S. Military Hats to show our gratitude for all the men and women who serve(d) our communities and our country, and to show our true patriotism while showing our support for President Donald J. Trump and his family.
U.S. Military Hats passionately and purposefully strives to locate, source, market, promote and sell the products and services "America's Brave" desires, values and appreciates. We take great pride in serving and sharing in the camaraderie within the military community while providing exceptional quality, prices and selection to our valued comrades and customers.
WHERE OUR EXPERTISE & RELATIONS ADD VALUE
We are fully committed to helping our valued customers find and purchase products and services they may be seeking, some of which may be for sale on our website(s), or those products which may be available through our supply channels that we can often times buy and sell to our customers at a lower price, plus we offer free USPS® domestic shipping on qualifying orders!
If you're wanting custom designed licensed or unlicensed merchandise, we can help you plan, design, quote, make payment and submit artwork and materials for production with high quality results - products you and/or your employees, colleagues or customers can appreciate and be very pleased with.
When you purchase from U.S. Military Hats or any of our sister sites, you have the opportunity to return merchandise for almost any reason, with just a few exceptions as outlined in our Returns Policy. If you have any questions or concerns about any of our policies, please do not hesitate to contact us.
WHY WE HONOR & SUPPORT THOSE WHO SERVE(D)
We genuinely love to serve those who serve(d) our country and our communities to help keep them (and us) safe. Military service is something we understand and proudly support, and we're doing our best to ensure that we bring military service members and veterans the products they love and will enjoy for years to come. We appreciate all of the men and women who serve(d), and that's why we are willing to, and often do, go the extra mile to help you find and purchase the products you're looking for at a fair price, even if it means referring you to a competitor we trust will provide you with the same or similar level of overall value and customer service.
HOW WE CAN ASSIST YOU AS AN INDUSTRY PARTNER
To learn more about how we can serve you best as an Industry Partner, please call (877) 872-4287. U.S. Military Hats thanks every brave Uniformed Services member (past or present) for their selfless service and sacrifice.